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DSC Neo Communication Modules

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DSCNeo IP Alarm Communicator

Alarm Systems FAQ'S

What is an alarm system and how does it work?

An alarm system detects unauthorised movement or intrusion and alerts you via sirens, keypads, or mobile notifications. Sensors are placed on doors, windows, and inside rooms. When triggered, the system activates an alarm and can notify the user or monitoring company.

A popular modern option is the Ajax Hub 2 Control Panel, which communicates wirelessly with all sensors and allows full control via a smartphone app:
👉 https://rsec.co.za/product/ajax-hub-2/

What is the difference between wired and wireless alarm systems?

Wired alarm systems are hard-wired to the control panel and are often used in large or permanent installations.
Wireless alarm systems communicate via secure radio signals, making them faster to install and ideal for homes and retrofits.

Wireless systems like Ajax Systems are extremely popular due to reliability, range, and app control:

https://rsec.co.za/product-category/alarms/ajax/

Can I control my alarm system from my phone?

Yes. Most modern alarm systems offer full app control, allowing you to:

Arm and disarm remotely
Receive instant notifications
Check system status
View which zone was triggered

For example, the Ajax Hub 2 works with the Ajax mobile app for real-time alerts and control:

https://rsec.co.za/product/ajax-hub-2-control-panel/

Are there pet-friendly alarm sensors?

Yes — pet-friendly motion detectors are designed to ignore animals below a certain weight while still detecting humans.

A trusted option is the Ajax MotionProtect Pet Sensor, ideal for homes with dogs or cats:
👉 https://rsec.co.za/product/ajax-motionprotect-pet/

This allows you to keep your alarm armed without false triggers from pets moving indoors.

What alarm sensors do I need for my property?

A well-designed alarm system usually includes:

Door/window contacts for entry points
Indoor motion detectors for rooms and passages
Outdoor beams or motion sensors for early detection

For perimeter protection, the Ajax MotionProtect Outdoor provides outdoor intrusion detection before an intruder reaches the building:

https://rsec.co.za/product/ajax-motionprotect-outdoor/

Can alarm systems be used outdoors?

Yes. Outdoor alarm devices are built to withstand weather conditions and provide early warning detection.

For example, the Ajax MotionProtect Outdoor uses dual motion detection to reduce false alarms from wind or animals:

👉 https://rsec.co.za/product/ajax-motionprotect-outdoor/

Which alarm brands does RSEC stock?

RSEC stocks leading alarm brands trusted by installers and security professionals, including:

Ajax Systems – Fully wireless, app-controlled alarm solutions
Paradox – Hybrid wired/wireless alarm systems
DSC – Commercial and residential alarm equipment

👉 View all alarm products:

https://rsec.co.za/product-category/alarms/

How many zones does an alarm system support?

The number of zones depends on the control panel:

Home systems: 8–32 zones
Larger homes / offices: 32–64+ zones

For example, the Paradox Neo 64-Zone Hybrid Control Panel is suitable for larger properties and complex installations:

https://rsec.co.za/product-category/alarms/paradox/paradox-neo/

Is an alarm system worth it if I already have CCTV?

Yes. Alarm systems and CCTV work best together:

Alarms detect and alert
CCTV records and verifies

An alarm system provides immediate response, while cameras provide evidence and visibility.

👉 Explore:

https://rsec.co.za/product-category/alarms/

https://rsec.co.za/product-category/cctv/

Can alarm systems integrate with other security systems?

Yes. Modern alarm systems can integrate with:

CCTV systems
Access control
Electric fencing
Gate automation

Wireless ecosystems like Ajax Systems are designed for seamless integration and future expansion:

👉 https://rsec.co.za/product-category/alarms/ajax/

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DSCNeo IP Alarm Communicator